Product Manager Specific Solutions

Your Tasks

• Proactive Customer Interaction: Systematically track customers’ upgrade cycles and facility roadmaps to engage in technical design dialogues pre-tender, influencing specifications early, and harvesting the full potential of our markets
• Strategic Portfolio Balancing: Strategically qualify Specific Solutions projects when standard options are unviable or selectively to demonstrate DECTRIS' cutting-edge custom capabilities
• Strategic Evaluation: Evaluate whether a customer request should be handled as a customized detector or if it signals the need for a new standard product
• Requirements Engineering: Coordinate with customers and Area Sales Managers to determine detector requirements, setup details, and application backgrounds
• Technical Feasibility: Collaborate with technical experts to estimate feasibility, risks, effort, time, and costs for novel designs
• Proposal Management: Provide Sales with technical concepts, price estimations, and lead times to create winning offers
• Project Oversight: Maintain a clear overview of ongoing projects and keep all internal and external stakeholders informed
• Balancing Interests: Find pragmatic solutions that match the customer's timeline and budget while protecting DECTRIS' interests and technical standards
• Visibility and Outreach: Represent Specific Solutions at conferences, user meetings, and facility visits; turn completed custom builds into reference cases and application stories that seed the next generation of requests

Your Skills

• Science/engineering degree or similar, previous experience in product management or project management is an asset
• Strong understanding of X-ray technology, vacuum systems, and related equipment. You can quickly grasp the capabilities and boundaries of our standard products
• Excellent skills in interacting with various stakeholders, from scientists in international research facilities to internal cross-functional teams
• Ability to identify and reduce technical risks and suggest pragmatic solutions
• Understanding of how market trends and customers’ needs can be leveraged to enhance business outcomes
• You understand where the X-ray markets, its applications, and customer needs are heading, and you can translate that into which custom requests are worth pursuing
• Proven ability to prioritize tasks and manage multiple customer requests simultaneously while meeting tight deadlines
• You are precise in creating and updating project and product documentation
• Average travel requirement around 15%

We Offer

• A successful and growing high tech company in an international, scientific environment
• To join the global leader in HPC X-ray detectors for science and industry. Our Developers design cutting-edge detectors to support the state of the art science and technology
• An international work environment formed by more than 170 experienced engineers, scientists and other professionals. The company languages are German and English
• Excellent, flexible working arrangements to enable professional development and personal life balance
• An attractive working environment: modern infrastructure with wheelchair-accessible rooms, small fitness room, underground car park, subsidised meals, free snacks and drinks, various company events, internal and external training, home office options, after-work beers and other joint leisure activities